RETURN AND REFUND POLICY:
No exchanges or returns will be made unless the item was received damaged, defective or incorrect due to our error. No returns will be accepted without prior authorization from CBK Industries, Inc. We cannot accept returns for the following items:
• Any item with no original box.
• Any item that has been used.
Merchandise returns for reasons other than our error are subject to a 20% handling charge. CBK Industries, Inc. will only give credit for merchandise received based on original claim called into the office.
DAMAGED & SHORTAGE CLAIMS:
CBK Industries, Inc. will ensure that the best quality of products is shipped to our customers. All orders are scanned and checked to make sure orders are fulfilled correctly. Please inspect all merchandise carefully for any damages or defects upon receipt of the item(s). Any damages or defective products should be reported to us within 10 days upon receipt of the order. Failure to do so within the time specified may result in forfeiture of credit for damaged/defective items. Incorrect items will only be refunded if it is due to our error.
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